CLASS POLICIES, PRIVACY POLICY, TERMS AND CONDITIONS

Programs run by Head To Toe are active and physical programs, children should wear appropriate clothing for physical movement and activity. All classes are held within the safety and convenience of your child’s school, not in a bus or any other type of vehicle. 

Waiver

By participating in our programs you understand that there are certain risks of injury and you are willing to assume these risks. You confirm that your child is capable of participating and that he/she is in good physical condition.

You waive, release, and hold harmless Head To Toe, its principals, officers, employees, contractors, agents, and representatives from any and all liability or injury that can be incurred by participating in the programs.

Privacy & PHOTOS

We take your privacy very seriously. Photos taken and distributed via email or digital photo frame in your center are used only for the families of that particular center, unless full photo/video release is given.

Parent Portal is a password protected page where photos of your child and their classmates, and class information may be posted. To request removal of any photos or material please contact us. You may not copy or share any of this material without prior consent from Head To Toe. We will not publicly use any photos without having record of release. We do not share any personal information with 3rd parties under any circumstance.

communication

We will send a monthly newsletter to keep you informed on what the children are learning.

Our instructors main focus is teaching the children. This means that they may not be able to take photos while caring for and teaching the children.

If you would like individual feedback, please contact us and we will relay feedback on your child’s progress. 

Please rest assured that if your child has an issue or is not keeping up with the class, we will contact you.

general policies
  • Photos will be taken during class and are posted on our password protected parent portal, for families of your particular center, and are not for public use.
  • You are welcome to enroll in class at any time–rates shown on our website are prorated.
  • Refunds are determined and approved on a case by case basis, if our class is not a good fit for your child, we will refund the unused balance after a mandatory 2-3 week acclimation period. This will be done in the form of a credit for future classes. In the case that you will be leaving the school within 3 months, a refund to the original payment method will be given. A $20 administrative fee is deducted from the refund or credited amount.
  • If Head To Toe runs multiple programs at your school, you may switch between classes with no extra fee. For higher priced programs, the difference may be charged. For lower priced programs, no credit will be issued.
  • All requests for cancellation or exchanges must be made in writing via email to Head To Toe. Requests made via phone, text message, or other channels must be followed up via email.
  • Merchandise returns or exchanges, a photo of the item is required for the request to be processed.
  • We process requests as quickly as possible, please allow up to 14 days for processing.

By enrolling and checking out on our website, you agree to the terms and conditions listed above. Classes and merchandise may not be purchased on our website without agreeing to the terms and conditions.

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